Business processes
How to map processes, with Ara running the conversation or inviting whoever actually knows the process.
What a process connects
The business process is the piece that ties operations to risk. It belongs to an area, sustains one or more products and services, and depends on assets and suppliers. That chain is how the platform can answer what happens when a supplier goes down: the supplier sustains an asset, the asset sustains a process, the process sustains a product whose impact is measured in the BIA.
Mapping as a conversation
Mapping a process into an empty form is where most programs stall. So Ara runs the discovery as an interview: it asks, you answer in plain language, and it fills the record in. You review before anything is saved — Ara proposes, it does not decide.
Inviting whoever knows the process
Whoever administers the platform is rarely the person who knows each process best. Hence the invitation: you send a link to the person who actually runs that process and they fill it in directly, with no account on the platform and no visibility into the rest of your organization.
It is deliberately the same pattern as the BIA invitation — discovery travels to whoever holds the information, instead of the information having to cross the organization to reach whoever holds the access.