Team and invitations
Who takes a seat, who does not, and why the distinction is about who triggers the action.
Seats
Users in your organization take seats, and how many comes from the plan: 2 on Essencial, 5 on Profissional, unlimited on Enterprise. Each person invited to operate the platform consumes one.
Because a seat is billing, it always answers to your home organization — even while you are operating another organization's context through a workspace.
An invited collaborator takes no seat
Several platform flows take the work to whoever holds the information, instead of bringing the information to whoever holds the access: a supplier's respondent, whoever fills in a BIA, whoever describes a business process. They all get a link and contribute without creating an account.
None of them consumes a seat. The measure is who triggers the action, not who types: the invitation comes from someone in your organization, and that someone is already paid for. Charging a seat per guest would turn every discovery exercise into a budget decision and kill the mechanism itself.
Removing someone
Removing a user frees the seat immediately. What that person produced — assessments, documents, records — remains, because the organization's history is not the property of whoever typed it.